Privacy policy
Effective October 11, 2026
Padma ("Padma," "we," "us") is operated by Maxwell Price Jackson. Padma helps local service businesses respond to missed phone calls by text. This policy explains what we collect, how we use it, and the choices you have. It applies to padmagrowth.com and to the calls and text messages we handle for the businesses we serve.
Information we collect
- Call information: the phone number that called a business we serve, the time of the call, and any voicemail left, including a written transcript, and whether you pressed 1 to request a text, with the time you did.
- Text messages: the content of messages exchanged with our automated assistant or the business, including details you choose to share, such as your name, what you need, and a good time to call back.
- Business customer information: for businesses that use Padma, account details such as name, business name, email, and phone number.
- Website information: basic technical data such as browser type and pages visited, and anything you send us through email or booking links.
How we use it
- To reply to people who called a business and couldn't get through.
- To pass your request to that business so they can follow up with you.
- To operate, secure, and improve our service.
- To respond to support requests and meet legal obligations.
We do not use your information to send marketing messages.
Mobile information and SMS
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
You can opt out of texts at any time by replying STOP. Reply HELP for help. See our SMS terms and SMS policy.
How we share information
We share information only with:
- The business you called, so they can respond to your request.
- Service providers that help us run Padma, such as telecommunications, hosting, database, and AI processing providers, under obligations to protect it.
- Legal authorities when required by law or to protect rights and safety.
We do not sell personal information.
Retention and security
We keep call and message records only as long as needed to provide the service to the business you contacted, or as required by law, and then delete them. We use reasonable technical and organizational safeguards, including encryption in transit and access controls.
Your choices
You can opt out of texts by replying STOP. You can ask us to access or delete your information by emailing support@padmagrowth.com. Padma is not directed to children under 13, and we do not knowingly collect their information.
Changes and contact
We may update this policy and will post the new effective date here. Questions? Email support@padmagrowth.com.